15:01:32 From Bill Blauvelt : my audio is terrible lots of echo can’t undersetand 15:01:41 From Brad Hill : Bill, it looks like you're connected twice. 15:02:03 From Lynne Lance : or try joining audio through phone rather than computer? 15:04:22 From Kate Decker : PowerPoint will be sent via email following the program, as well! 15:35:18 From Jeff Amero : does the poly bag need to be flat? 15:56:48 From Dirk van der Linden : Regarding EZ Pay: How does that work with the new PCI credit card rules? 15:58:42 From Julie Maglio : thank you!!!